A senior business analyst capable of operating autonomously within a multi-year program of approximately $12M over 3 years in individual insurance, already underway. The environment is agile, matrixed, multi-team, and evolving: stakeholders are not always identified.
- The client's top requirement is business understanding: the individual must be able to explain what they document (impacts by business area, rationale behind a business rule), challenge the responses received rather than simply recording them, and escalate as soon as an issue blocks their progress.
- The role is distinct from the PO, who retains scope decisions at the story level, and the PM, who retains them at the feature level: the BA contributes to the backlog at both levels without owning the decisions. A background in individual insurance (life, health, disability, annuities) accelerates onboarding, and knowledge of claims remains an asset, fully met in individual insurance (disability, death, critical illness) and partially met in property and casualty insurance.
- Formal Senior BA role, with documented BA deliverables
- Quickly understand a complex business need, structure it, and progressively deepen the analysis
- Produce just enough analysis, at the right time, to support frequent and incremental delivery
- Analyze and document requirements, features, business rules, and acceptance criteria
- Identify impacts on business processes and stakeholders
- Contribute to backlog refinement with the PO and PM, at both levels (features and stories)
- Ability to work autonomously in agile, product, matrixed, and ambiguous environments
- Experience on large-scale multi-team programs or projects
- Contribute to test scenarios and UAT
- Industry background in individual or personal insurance (life, health, disability, annuities)
- Ability to quickly learn a domain and build credibility with stakeholders
- Knowledge of claims, ideally in individual insurance (disability, death, critical illness)
