Job Summary
SFM is seeking a motivated, detail-oriented, and self-driven Electronics Technician to join our Service Department. The successful candidate will be responsible for diagnosing, troubleshooting, and repairing a wide range of professional electronic products while ensuring all repairs meet manufacturer quality standards.
The ideal candidate will have hands-on experience diagnosing, troubleshooting, and repairing a variety of professional electronic products, including DJ equipment, wireless microphone systems, pro audio equipment, networked audio products, control processors, musical instruments, professional lighting equipment, and drones.
________________________________________
Key Responsibilities
- Diagnose, troubleshoot, and repair defective products in accordance with manufacturer specifications and quality standards.
- Perform component-level repairs on printed circuit boards (PCBs), including surface-mount devices (SMDs), when required.
- Conduct inspections, functional testing, and quality verification to ensure repaired products meet performance and reliability standards.
- Maintain a clean, organized, safe, and efficient work environment.
- Provide technical support and guidance to authorized external service centers.
- Accurately record the details of work performed for each repair and maintain related service records.
- Perform other related duties within the Service Department.
________________________________________
Qualifications and Skills
- Minimum of three (3) years of experience repairing professional electronic equipment, including DJ equipment, wireless microphone systems, pro audio products, networked audio products, professional lighting equipment, and musical instruments.
- Diploma in Electronics (DEP, DEC).
- Proven ability to diagnose and troubleshoot electronic circuits and systems.
- Strong analytical and component-level troubleshooting skills.
- Experience replacing and soldering surface-mount components on PCBs.
- Detail-oriented with a commitment to quality workmanship.
- Resourceful, adaptable, self-motivated, and able to work independently.
- Demonstrates professionalism, accountability, and a strong sense of ownership in completing repairs accurately and efficiently.
- Positive attitude with a strong commitment to teamwork, continuous learning, and delivering exceptional customer service.
- Strong aptitude for learning new technologies and products.
________________________________________
Assets
- Experience repairing drones.
- Experience in guitar repair or lutherie.
- Knowledge of JD Edwards or similar ERP or service management software.
________________________________________
Language Requirements
- Bilingual in French and English.
- English is required to communicate with manufacturers, service partners, and customers across Canada.
