Job Title: Product Owner - Content Solutions
Location: Montreal (day 1 onboarding onsite / in-office presence required 3x/week)
Level: 4 (10+ years of experience)
We are seeking a Product Owner to provide product, technology, and operational leadership for the firm's Content Solutions portfolio. The role is responsible for product strategy, roadmap execution, governance, adoption, vendor engagement, and product support across enterprise platforms that enable content management, storage, collaboration and surveys management.
What You'll Do in the Role
- Own the vision, strategy, roadmap, and lifecycle management for a portfolio of enterprise Content Solutions products, balancing business value, user experience, technology strategy, risk, operational stability, and cost.
- Prioritize roadmaps and backlogs across competing business needs, operational requirements, control obligations, dependencies, and technical constraints while maintaining clear alignment between strategy and execution.
- Lead product discovery, onboarding, launches, migrations, adoption programs, renewals, rationalization, and decommissioning activities from planning through delivery and transition to steady-state support.
What You'll Bring to the Role
- 10+ years of experience in Product Ownership/Management, Technology Consulting, Enterprise Platforms, Program Management, Digital Transformation, or Enterprise Application Management.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline, or equivalent practical experience.
- Experience managing a portfolio of enterprise SaaS or content platforms serving large and diverse user communities in a complex organization.
- Strong understanding of content management, document collaboration, survey management, or related enterprise capabilities.
- Strong understanding of governance, information lifecycle management, privacy, security, operational controls, risk management, and regulatory expectations in a large enterprise.
- Experience managing vendor relationships, product evaluations, contracts, renewals, licensing, budgets, consumption, business cases, and commercial discussions.
- Exceptional organizational skills, with the ability to manage multiple products, initiatives, meetings, decisions, dependencies, risks, deadlines, and stakeholder commitments at the same time.
- Strong ownership and follow-through, with the ability to create structure, maintain accurate documentation, establish repeatable processes, and drive open items to resolution.
- Excellent written and verbal communication skills, with the ability to explain complex technical, risk, and commercial topics clearly to business users, engineers, vendors, and senior leaders.
- Strong presentation, facilitation, and demonstration skills, including experience leading product walkthroughs, roadmap reviews, stakeholder forums, and executive updates.
- Experience working in Agile delivery environments and managing work across strategies, roadmaps, initiatives, capabilities, epics, backlogs, and delivery plans.
- A practical, user-focused mindset with a strong interest in process improvement.
Preferred Skills
- Experience with platforms such as Box, Alfresco, Google Workspace, Microsoft Forms, and Qualtrics.
- Experience working in financial services or another regulated industry with formal security, privacy, risk, legal, information lifecycle, and governance requirements.
- Experience designing and delivering product showcases, demonstrations, adoption campaigns, and self-service onboarding.
- Experience using AI-assisted productivity, content, documentation, analysis, or product management tools to improve delivery efficiency and user outcomes.
