SinglePoint Group International Inc

Présentation originale de l’entreprise

SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience management and first- and third-party collections. With roots dating back to 1947, we bring together recognized brands including Credit Bureau of Canada Collections (CBCC) and General Revenue Corporation (GRC) to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. We partner with leading financial institutions, telecoms, utilities, and public sector organizations to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. Our more than 1,200 professionals deliver service in English, French, and Spanish across North American and nearshore sites. We're trusted by many of North America’s largest financial institutions and leading credit grantors, and we maintain ISO 9001:2015, SOC 2 Type II, and PCI DSS attestation.